Legal

Privacy Policy

Last updated 15 September 2026

This policy explains what personal information is collected through jordannaswiatlo.com, why it is collected, and who it is shared with.

This website is run by Jordanna Swiatlo, trading as Little Pomegranate, based in Melbourne, Australia. In this policy, "we" and "us" mean Jordanna Swiatlo.

We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Hosting

This website is hosted by Squarespace. Squarespace collects personal information when you visit, including:

  • Information about your browser, network and device
  • Web pages you visited before coming to this website
  • Web pages you view while on this website
  • Your IP address

Squarespace needs this data to run the website and to protect and improve its platform. You can read how Squarespace uses it in their Privacy Policy.

When you buy a print

When you purchase from this website we collect personal information in order to fulfil the order. This may include your:

  • Billing and shipping address
  • Details relating to your purchase, such as size, frame and matboard
  • Email address
  • Name
  • Phone number

We share this information with Squarespace, our online store provider, so they can provide website and shipping services to us. We also share the information necessary for delivery with our framer and our courier, so that your piece can be packed and despatched.

As you move through checkout, this site may complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you.

Payment

We use Squarespace Payments, a payment solution provided to us by Squarespace. Squarespace Payments uses the following third parties, who will also receive your personal information and process it under their own privacy policies:

  • Stripe, for payment processing
  • Sift, for fraud monitoring and detection

We do not see or store your full card details at any point.

Customer accounts

If you create a customer account, we collect personal information to improve checkout and customer service. This may include your billing and shipping addresses, details about your orders, email address, name and phone number. We provide this to Squarespace so they can provide website services to us.

Emails about your order

We may email you about your order or account activity. For example, to confirm a purchase, to tell you an order has shipped, or to confirm a password reset. It is not possible to unsubscribe from these, as they are part of the service.

Marketing emails

If you sign up, we may send you occasional emails about new work, new prints and where the collection is showing. You can unsubscribe at any time using the link at the bottom of any of these emails.

We provide your contact details to Squarespace, our email marketing provider, so they can send these on our behalf.

Abandoned cart emails

You may receive an automated email within 24 hours if you enter your email address at checkout or are logged in, add a product to your cart, and then leave the website without completing the purchase. You can unsubscribe at the bottom of that email.

When you contact us

When you use a form on this website, we collect the information requested in that form so we can respond to you. For a general enquiry that is usually your name, email address and message. For a partnership enquiry it may also include details about your business or space.

We provide this to Squarespace so they can provide website services to us and help us manage our correspondence with you.

Fonts

This website serves and renders fonts using Google Fonts. To display the site correctly, Google may receive information about your browser, network or device, the page you are viewing, and your IP address.

Cookies

This website uses cookies, which are small files that download to your device when you visit a site.

Necessary cookies

Always used. They allow Squarespace to serve this website to you securely.

Analytics and performance cookies

Used only when you accept the cookie banner. They let us see site traffic and activity.

For detail on the specific cookies used, see the cookies Squarespace uses.

Analytics

This website collects information to power site analytics, including details about your browser, network and device, the pages you visited before arriving, and your IP address. It may also include clicks, internal links, pages visited, scrolling, searches and timestamps. We provide this to Squarespace, our analytics provider, to understand site traffic and activity.

Where your information is held

Squarespace and the other providers named in this policy are based overseas, largely in the United States. By using this website you acknowledge that your personal information may be stored and processed outside Australia, under the privacy policies of those providers.

How long we keep it

We keep order records for as long as we are required to for tax and business purposes, which in Australia is generally five years. Enquiry and marketing information is kept until you ask us to remove it, or until it is no longer needed.

Access, correction and complaints

You can ask us what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to us at the address below and we will respond within a reasonable time.

If you are unhappy with how we have handled your personal information, please tell us first so we can try to put it right. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Jordanna Swiatlo
Melbourne, Australia
hello@jordannaswiatlo.com